A 24/7 AI Sales Agent for Your Website. Zero Hallucinations, 100% On-Brand.
We engineer custom conversational AI chatbots tailored to your business demand. Powered by OpenAI GPT-4o, Anthropic Claude, and Retrieval-Augmented Generation (RAG), your bot accurately answers product queries, qualifies prospects, and books meetings automatically.
Replace generic rule-based popups with truly intelligent AI assistants
Old-fashioned chatbots that only show rigid buttons like 'Click 1 for Pricing' frustrate visitors and drive them to your competitors. Our custom AI chatbots use state-of-the-art Large Language Models (LLMs) connected directly to your company's product catalogs, PDF brochures, internal manuals, and FAQs. The AI understands natural human conversation, handles complex technical inquiries, asks probing qualification questions, and pushes high-intent leads straight into your CRM.
Eliminates high bounce rates on websites, missed after-hours leads, customer support backlog for repetitive questions, and the frustration of dumb button-only chatbots.
Core Business Advantages
- ✓Custom trained on your proprietary PDFs, website URLs, Notion docs, and product catalogs
- ✓Retrieval-Augmented Generation (RAG) prevents AI hallucinations by quoting only your verified data
- ✓Automated lead qualification: extracts visitor name, email, phone number, and budget before handing over
- ✓Seamless integration with OpenAI GPT-4o, Claude 3.5 Sonnet, and custom fine-tuned models
- ✓Lightweight embed widget that matches your brand colors, typography, and avatar
Engineering Scope & Deliverables
Engineered with strict quality control, verified milestones, and zero technical debt.
RAG Knowledge Base Ingestion
We index your company documentation, product catalogs, pricing sheets, and policies into a high-speed vector database for lightning-fast retrieval.
- ▸ Ingests PDF brochures, Word documents, URLs, and spreadsheets
- ▸ Semantic similarity search matches questions even with typos or slang
- ▸ Source citation display allows users to see which document provided the answer
- ▸ One-click knowledge base update dashboard whenever your prices or specs change
Autonomous Lead Qualification & Scoring
The AI naturally guides visitors through your qualification framework (BANT: Budget, Authority, Need, Timeline) before booking a call.
- ▸ Captures phone number, verified email, company name, and project scope
- ▸ Sends instant WhatsApp alert to your sales team for hot leads
- ▸ Directly integrates with Calendly / Google Calendar to book sales appointments
- ▸ Logs full conversation transcripts into Hitam CRM or your external database
Smart Human Handoff & Guardrails
Equipped with strict prompt boundaries to prevent prompt injections, off-topic discussions, and competitor mentions.
- ▸ Detects frustrated sentiment and automatically alerts human support agents
- ▸ Zero competitor promotion or controversial topic engagement
- ▸ Role-based conversation history visible in admin dashboard
- ▸ Seamless live agent takeover directly inside Hitam Unified Inbox
Custom Embed Widget & API Gateway
Drop a single lightweight script tag onto any website (Next.js, WordPress, Shopify, Webflow) or consume via headless REST API.
- ▸ Customizable brand theme, dark/light mode, custom avatar, and greeting sounds
- ▸ Zero impact on page load speed (asynchronously deferred script < 35kb)
- ▸ Mobile responsive full-screen chat drawer for smartphones
- ▸ Session persistence so users don't lose chat history on page navigation
Service Packages & Deliverables
Transparent milestone billing. You own 100% of the repository, design assets, and architecture.
Knowledge Base AI Assistant
Small businesses, service providers, and niche agencies
- ✓OpenAI GPT-4o powered conversational chatbot
- ✓Vector knowledge base indexing up to 20 documents/URLs
- ✓Custom branded floating website widget
- ✓Lead capture form (Name, Email, Phone, Inquiry summary)
- ✓Email & WhatsApp lead alert integration
- ✓30 Days of tuning, prompt optimization, and support
Advanced Sales & Qualification Bot
B2B exporters, SaaS platforms, and high-inquiry businesses
- ✓Hybrid OpenAI GPT-4o + Claude 3.5 architecture for complex reasoning
- ✓Comprehensive RAG pipeline indexing up to 100 documents / full website catalog
- ✓Multi-step lead qualification framework with custom lead scoring
- ✓Direct integration with Calendly, Hitam CRM, or custom Google Sheets
- ✓Multilingual automatic language detection & translation (50+ languages)
- ✓Strict prompt security guardrails against competitor mentions and jailbreaks
- ✓Live human agent handoff module
Omnichannel AI Agent Engine
Enterprises needing identical AI intelligence on Website + WhatsApp + CRM
- ✓Synchronized AI engine working on both Website Widget AND WhatsApp Cloud API
- ✓Custom database actions: order lookup, live inventory query, invoice generation
- ✓Dedicated pgvector / Pinecone vector database with auto-sync pipelines
- ✓Full conversation analytics dashboard with sentiment analysis
- ✓Custom LLM fine-tuning on historical chat records
- ✓Ongoing monthly accuracy audits and SLA support
Frequently Asked Questions
Will the AI make up false facts or promise wrong prices?▼
No. We utilize Retrieval-Augmented Generation (RAG) with strict temperature settings and boundary prompts. If the AI cannot locate a verified answer within your company's indexed documents, it politely admits it does not know and offers to connect the visitor with a human representative.
Can the chatbot speak languages other than English?▼
Yes! Because it is powered by modern LLMs like OpenAI GPT-4o, it effortlessly understands and responds in over 50 languages, including Hindi, Spanish, Arabic, French, and German.
How do we update the information when our prices change?▼
We provide a simple admin interface or Google Drive/Notion sync folder. You simply upload your revised PDF or update the document, and the bot immediately ingests the new details.
Can this AI bot also handle our WhatsApp chats?▼
Yes! We can deploy the exact same AI knowledge base to your official WhatsApp Business number via our Hitam WhatsApp API integration.
Deploy an Intelligent AI Chatbot That Works 24/7.
Stop letting after-hours traffic go to waste. Equip your website with an AI assistant that closes deals.